Helen Suttle

Helen is the person who keeps Wrapped running smoothly and makes sure everyone feels looked after while they’re here. With decades of experience supporting and looking after large teams, she brings together the countless details that make an agency function day to day. From supporting the team and coordinating the office to welcoming clients and visitors, Helen creates the environment that allows everyone else to do their best work – and is a big part of what makes Wrapped feel like Wrapped.

That ability to make people feel welcome, comfortable and included is particularly important given the range of people who come through our doors. On any given day, Helen could be welcoming a CEO or senior leadership team, preparing the office for a client workshop or making sure participants in a research focus group feel at ease. Some of those groups can involve sensitive subjects or audiences who may need additional consideration, and Helen understands that the experience starts from the moment someone arrives. Whoever you are and whatever brings you to Wrapped, she makes sure you feel part of the team while you’re with us.

Being part of a full-service agency means there are always lots of people, projects and priorities moving at once, and Helen is one of the people who connects it all together behind the scenes. She works across the whole agency, making sure the team has what it needs, the office is ready for whatever is happening next and clients experience the same warmth and attention whether they’re joining us for a quick meeting, a full-day strategy session or a major piece of research. Her role might not sit within one marketing discipline, but it touches every part of Wrapped.