TransactPay

Communication with purpose

TransactPay is an international financial services business providing payment and card solutions across the UK and Europe.

Operating in a complex, highly regulated sector, it needs to communicate clearly and consistently with its people, partners and wider audiences.

Since 2024, we’ve worked with TransactPay across internal communications, content and PR, bringing greater structure and creativity to how the business communicates – helping the team plan what to say, when to say it and how best to reach different audiences.

At the heart of our internal communications work is Orbit, TransactPay’s employee newsletter. We support its planning and production alongside a wider editorial calendar, creating a regular rhythm of content that keeps people informed and connected.

Our relationship extends into external communications too. From PR planning and press releases to corporate news and thought leadership, we help TransactPay turn specialist subjects into clear, engaging stories – bringing consistency to its communications inside and outside the business.

How we make it happen

Understanding the challenge

  • Audience and industry research
  • Competitor benchmarking
  • Communications planning
  • Audience targeting
  • Editorial planning

Creating the solution

  • Internal communications
  • Tone of voice and messaging
  • Creative and specialist copy
  • Campaign concepts
  • Illustration and animation

Putting it into practice

  • Orbit employee newsletter
  • Content planning and editorial calendar
  • PR and press releases
  • Social content
  • Ongoing communications support

UK

+

Europe

Joined-up internal and external communications

The impact

Consistent communication helps a fast-moving business keep its people informed while building a clear, credible voice with the outside world.

Our ongoing work gives TransactPay a more structured approach to both. Through Orbit, employees have a regular source of company news and updates, while forward content planning helps create a steady pipeline of relevant stories rather than relying on reactive communications.

That same thinking extends externally, with PR, press releases and content helping TransactPay communicate developments, partnerships and expertise to wider audiences.

Bringing those strands together creates greater consistency between what TransactPay says internally and externally – helping employees stay connected to the business while ensuring its news, expertise and progress are communicated clearly in a complex, highly regulated industry.

Wrapped understands our business, our industry and the complexities of communicating in a regulated environment. They bring structure, creativity and fresh thinking to our comms, from internal content to PR. They’ve become a trusted extension of our team, helping us communicate clearly and consistently with the audiences we need to reach.

Noel Smith, Business Development Director.

TransactPay

Experts in payment & card solutions

TransactPay is one of Europe’s leading experts in payment and card solutions,

Trusted by fintechs across the continent. Their challenge isn’t credibility, it’s visibility. In a fast-moving, highly regulated industry, they need marketing that matches their authority and supports growth on every front.

That’s where Wrapped comes in. We act as their plugged-in marketing team, delivering strategy, creative, PR, internal communication and content, all under one roof. Every idea is built on insight and shaped by the realities of regulated fintech, ensuring TransactPay can push boundaries without risking reputation.

The result? A brand that doesn’t just keep pace with change, it leads it. With bold creative, sharp messaging and clear internal comms, TransactPay shows up as it should: as the payments powerhouse behind some of Europe’s most innovative players.

Define

  • Audience targeting
  • Research & audit
  • Industry benchmarking
  • Competitor research

Design

  • Tone of voice
  • Illustration and animation
  • Campaign messaging
  • Creative copywriting
  • Design roll out
  • Specialist copy

Deliver

  • Social marketing
  • Content planning
  • PR
  • Internal communication